Delivery Information

We want you to be 100% confident!! At Tef-Gel Pty Ltd, your confidence in our shipping is mandatory. We want you to rest assured that your purchased item will arrive at your doorstep as quickly as possible.

Tef-Gel Pty Ltd is completely committed to shipping your order extremely fast. In fact, we will ship your order within 24 - 48 hours (depending on week-ends, public holidays and office closure).

We can ship to any address in the world. When you place an order, you receive an estimate for the shipping costs upon check-out. We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

We mainly use Australia Post as our shipping provider. For your convenience, Australia Post and other authorised shipping providers have the authority to leave your order in a safe place. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next weight increment.

Please be aware that Tef-Gel Pty Ltd are not responsible for delays with postal & freight services. Tef-Gel Pty Ltd are also not responsible for any missing parcels or damage caused by the postal and freight services whilst in transit, however, please contact us and we will do our best to assist where we can. Please be rest assured that we will do everything possible to ensure that your items are packaged with care to avoid this. Our shipping does not include transit insurance. If your item is damaged whilst in transit, we are unable to cover the replacement of your order.

Free Eparcel delivery will be applied on orders with a total purchase price of $50.00 and over (except for goods that require special delivery) within Australia.

This Free delivery offer is subject to change at any time. However, all orders processed during a free delivery offer period will be processed in accordance with the offer.

International shipping will be automatically calculated before check-out and is based on the weight and destination. Note Tef-Gel™ is not classed as a dangerous good or hazardous material and therefor has no restrictions on transportation. For international bulk orders please contact us at for a quote. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

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